AUNUMART FURSUIT COMMISSIONS
Commission Terms and Conditions
TOS is non negotiable and any commissioner/buyer is expected to read and understand all terms.
Ignorance of TOS does not exclude you from agreeing and abiding to the TOS as it is publicly available.
Ignorance of TOS does not exclude you from agreeing and abiding to the TOS as it is publicly available.
Disclaimer
AunumArt Custom Creations is not liable for any damages caused by the use of it's site or it's products. Wearing a "Fursuit/ Mascot costume" may heighten the performer's risk of heat related illnesses, we are Not responsible for any stumbling, falling, slipping, tripping, or overheating that may occur. It is the performer's responsibility to use their "Fursuit/ Mascot costume" responsibly.
Please remember to be safe and well hydrated while suiting and of course have loads of fun!
Please note we do not take commissions from minors.
Customers under 18 years of age and are seeking a commission must do so through a parent or legal guardian. Parents/legal guardians must act as the intermediary between AunumArt Custom Creations and the minor, including all communication pertaining to the commission. Parents/legal guardians must be responsible for submitting the commission application and for providing payment.
Please remember to be safe and well hydrated while suiting and of course have loads of fun!
Please note we do not take commissions from minors.
Customers under 18 years of age and are seeking a commission must do so through a parent or legal guardian. Parents/legal guardians must act as the intermediary between AunumArt Custom Creations and the minor, including all communication pertaining to the commission. Parents/legal guardians must be responsible for submitting the commission application and for providing payment.
Initiation: How To Get Started.
Getting A Quote:
Potential customers can receive a quote by going to the Costume Commissions page and filling out the contact form at the bottom of the page and filling it out properly. You should receive a response from me with your quote within 1-2 weeks.
Please note when filling out our contact form please be sure to consider where you want your zipper, whether you need your head fitted for glasses, and other practical details.
Picture References:
- Required: One or more detailed SFW image(s) of your character/subject matter. Multiple images showing a 360 view of your character/subject matter are preferred (front, back, both sides, etc.) Proper reference sheet must include enough views of your character to properly display all markings. References must be 2D style artwork and please avoid any excessive shading that might obscure your markings. Reference art must be colored. We do not accept AI generated images as reference material.
- Optional: A short, written description of key features of your request that may not be obvious in the reference images. No more than three (3) to five (5) sentences, describing physical details such a colors, markings, scars, accessories, powers, etc..
- For example, if the request is for a character that is a dog, helpful info could include breed, color, personality, age, etc.
- Please refrain from sending any details or material about the character/subject matter that do not directly apply to the commission requested.
Concept art:
If potential customers do not have a reference sheet or a strong character concept, they can request concept art/ ref sheet for an additional fee. Fee is to be paid in full before a fursuit quote can be calculated and work on the costume piece is started.
Pricing and Payment
Price will be agreed upon before the commission is started and will be based on factors such as complexity, details, and size.
Please note an additional Government mandated Sales Tax and Paypal fee will be added to the final price.
Total cost does not include shipping prices, which vary from region to region and this expense is the responsibility of the buyer.
All Payments are in USD and processed via Paypal. Paypal can convert other currencies.
Deposit:
AunumArt Custom Creations requires a non-refundable deposit of 30% or 50% of your total quoted price. (If your suit is $2000, your 30% deposit would be $600). 50% is required for items $1,000 and under. Once you send in the initial deposit, in no circumstances will the deposit be refunded if you were to cancel the commission in the future. (see section on refunds and cancellations below)
Payment Plans:
AunumArt Custom Creations does offer payment plans for commissions exceeding $100. Once deposit is paid, the customer is expected to pay the agreed upon payment amount by the end of each month until the total is paid in full. The customer is responsible for paying their total cost within six months of the project start, or commission can be dropped. Customer can make payments of $300 or more in a discussed payment plan until 30 days/1 month prior completion time.
If payment is not provided within 30 days/1 month of the commission's completion, the commission will be considered abandoned.
Once a commission is considered abandoned, the project will remain AunumArt Custom Creations property. AunumArt will have the right to sell the project without altering the character.
Deadlines:
AunumArt Custom Creations is unable to provide absolute deadlines, just completion estimates. On rare occasions we are able to do rush orders which will incur an additional fee, the amount of which depends on the complexity of the order and the requested completion time, rush order fees are non-negotiable. It is completely the decision of AunumArt custom Creations whether or not we will agreed to a rush order, we have the right to refuse rush order requests.
Local Taxes:
Please note that local charges (sales tax, customs duty) may occur, depending on your region and local customs duties. These charges are at the customer's own expense.
Artistic Liberty
What are they?
In an artistic liberty commission, the artist works from their own design with little input from the other commissioner.
The only character information you may submit is:
Preferred Species:
Example:"wolf"
Any required elements (maximum 3)
Example:"must include horns, bear claws and LED eyes."
Anything you absolutely don't want (maximum 3)."
Example:"Please no red fur or polka dots."
Do you have a suggested theme?
Example:"I would love for the suit to look demonic."
Absolutely NO reference pictures should be provided in your application.
We will make the decisions when it comes to color, markings, and designs, although we do allow suggestions as to which direction this character wants to be taken.
Certain requested elements may incur additional charges, depending on the level of time and materials required.
Please be aware that some requested elements may not be possible and turned down by AunumArt.
To apply for the artistic liberty, the commissioner must give up some control of the commission.
If the customer takes too much control of the project (ex. Asks for too many design alterations that were not previously discussed with the artist.) the customer may be asked to resubmit their quote form with added reference images and written description, this will lead to the total price quote to be reevaluated and may incur some additional fees.
Or the result may be early termination of project. In the event of termination the customer is refunded any money paid up to that point, the project will remain AunumArt Custom Creations Property.
In an artistic liberty commission, the artist works from their own design with little input from the other commissioner.
The only character information you may submit is:
Preferred Species:
Example:"wolf"
Any required elements (maximum 3)
Example:"must include horns, bear claws and LED eyes."
Anything you absolutely don't want (maximum 3)."
Example:"Please no red fur or polka dots."
Do you have a suggested theme?
Example:"I would love for the suit to look demonic."
Absolutely NO reference pictures should be provided in your application.
We will make the decisions when it comes to color, markings, and designs, although we do allow suggestions as to which direction this character wants to be taken.
Certain requested elements may incur additional charges, depending on the level of time and materials required.
Please be aware that some requested elements may not be possible and turned down by AunumArt.
To apply for the artistic liberty, the commissioner must give up some control of the commission.
If the customer takes too much control of the project (ex. Asks for too many design alterations that were not previously discussed with the artist.) the customer may be asked to resubmit their quote form with added reference images and written description, this will lead to the total price quote to be reevaluated and may incur some additional fees.
Or the result may be early termination of project. In the event of termination the customer is refunded any money paid up to that point, the project will remain AunumArt Custom Creations Property.
Measurements/Sizing
It is the responsibility of the customer to provide accurate measurements so that way can delivery properly sized products.
It is the responsibility of the customer to provide accurate measurements so that way can delivery properly sized products.
- For fursuit/mascot heads we require customers to provide head measurements including: Horizontal and vertical head circumference, neck circumference, space between the eyes, and width of the face all in inches (for clarification see diagram below).
- For "hand paw" commissions we require customers to provide hand measurements including: length from wrist to middle finger tip and hand width in inches. (for clarification see diagram below).
- For "Arm Sleeve" commissions we require customers to provide Arm measurements including: length from wrist to elbow, length from elbow to shoulder, and measurements around wrist, forearm, upper arm and shoulder. (for clarification see diagram below).
- For the full suit commissions we require a Duct Tape Dummy. Please be sure to use strong and good quality duct tape. Any poor quality and falling apart DTD will not be accepted. We will also need your head and hand measurements and foot size. Duct tape dummy must be made on painting suit and taped back together. If building a duct tape dummy over clothes please make sure clothes are lightly used and cleaned thoroughly or built over never before worn clothing. For fixing DTD will be charged additional fee.
Refunds / Cancellations
- There is no refund on the initial 30% or 50% deposit.
- Refunds are only available if AunumArt Custom Creations is unable to complete the project or cancels the project. If we AunumArt Custom Creations, cancel the commission before completion the product is shipped as is and a refund is given according to the amount of work that was not completed, minus shipping costs.
- The same does not apply for commissions that are cancelled by the customer. If the customer cancels in the middle of the project then any payment already made is forfeit and nonrefundable. If the customer cancels, they are required to fully pay the amount due for any work already completed by AunumArt or any work that is more than half way completed. The refund for any work that is less than half way completed will vary on how much progress and time was invested.
- If the customer refuses to pay or cannot pay within thirty days of the termination, the product will be considered abandoned.
- AunumArt Custom Creations reserves the right to cancel any commission for any reason, and to refuse and refund in full at our own choice.
Shipping
Costs of shipping are not included in the price and it will be charged additionally. AunumArt Custom Creations has the right to select methods and carriers. Once an item is submitted to the third party courier any damages or delays are considered the responsibility of the courier. We are not responsible for any lost or damaged products.
Costs of shipping are not included in the price and it will be charged additionally. AunumArt Custom Creations has the right to select methods and carriers. Once an item is submitted to the third party courier any damages or delays are considered the responsibility of the courier. We are not responsible for any lost or damaged products.
Warranty
If your suit arrives with any fitting issues, or is defective in some way please contact the artist right away to arrange for an adjustment.
Your fursuit has a 3 month warranty from date of arrival to you, the buyer. This covers repairs on rips, popped seams, sizing adjustments, and adhesion failure. If damage occurs please contact us immediately to arrange for the fix. Buyer pays shipping to seller, and seller pays shipping back to buyer.
Warranty does not cover damage incurred from misuse, or rough-housing in suit.
After 3 month Warranty is up you may contact us any time you need a repair. We will assess the damage and charge accordingly based on estimated hours to fix problem. Buyer to pay shipping both ways.
If your suit arrives with any fitting issues, or is defective in some way please contact the artist right away to arrange for an adjustment.
Your fursuit has a 3 month warranty from date of arrival to you, the buyer. This covers repairs on rips, popped seams, sizing adjustments, and adhesion failure. If damage occurs please contact us immediately to arrange for the fix. Buyer pays shipping to seller, and seller pays shipping back to buyer.
Warranty does not cover damage incurred from misuse, or rough-housing in suit.
After 3 month Warranty is up you may contact us any time you need a repair. We will assess the damage and charge accordingly based on estimated hours to fix problem. Buyer to pay shipping both ways.
Refusal Of Service
AunumArt Custom Creations reserves the right to deny any customer service for any reasons to be determined by the artist. This includes but is not limited to, if the commissioner is rude, threatening or otherwise unreasonable.
Harassment, determined by the artist, is not tolerated in any way. Should the commissioner display harassment of any sort, the artist reserves the right to drop the project without any warning.
Additionally, the artist reserves the right to blacklisting commissioners. Being blacklisted is defined in this document as the barring from any further services.
AunumArt Custom Creations reserves the right to deny any customer service for any reasons to be determined by the artist. This includes but is not limited to, if the commissioner is rude, threatening or otherwise unreasonable.
Harassment, determined by the artist, is not tolerated in any way. Should the commissioner display harassment of any sort, the artist reserves the right to drop the project without any warning.
Additionally, the artist reserves the right to blacklisting commissioners. Being blacklisted is defined in this document as the barring from any further services.
WExtra info:
Q. How long will the piece take?
A. Commission slot work times are a minimum of 2-4 months. Work times are also dependent on the level of detail of the piece, as well as where you fall in line on the Commission list.
I will be sure to give you an estimate after Payment (or first payment).
Q. How will I receive my piece?
A. You're suit will be shipped to you via carrier of our choosing after all payments have been received.
Q. What Species can/will you make?
A. I can make any species of creature requested. More elaborate creatures and add-on's will incurr additional fees.
Q.Can I still order if I live outside the USA.
A. Yes! We ship to most countries worldwide. Shipping may times and price vary depending on where you live.
Q.Do you ever use real fur or feathers?
A. We do not use animal pelts, but we do sometimes animal-derived materials such as: feathers, horse hair, and leather. Customers can request non-animal-derived products.
Q. Do you make suits in a cartoony style?
A. My preferred style is semi-realistic. I may offer toony suits in the future after more practice, but not at this time.
Q. Do you offer extra body suit padding? ex. muscle padding, breast padding.
A. I offer simple basic body padding such as digitigrade leg padding and light chest padding. No detailed muscle shapes.
Q.Do you offer costumes of characters from movies or video games?
A. Not without consent from the copyright holder.
Q. How long will the piece take?
A. Commission slot work times are a minimum of 2-4 months. Work times are also dependent on the level of detail of the piece, as well as where you fall in line on the Commission list.
I will be sure to give you an estimate after Payment (or first payment).
Q. How will I receive my piece?
A. You're suit will be shipped to you via carrier of our choosing after all payments have been received.
Q. What Species can/will you make?
A. I can make any species of creature requested. More elaborate creatures and add-on's will incurr additional fees.
Q.Can I still order if I live outside the USA.
A. Yes! We ship to most countries worldwide. Shipping may times and price vary depending on where you live.
Q.Do you ever use real fur or feathers?
A. We do not use animal pelts, but we do sometimes animal-derived materials such as: feathers, horse hair, and leather. Customers can request non-animal-derived products.
Q. Do you make suits in a cartoony style?
A. My preferred style is semi-realistic. I may offer toony suits in the future after more practice, but not at this time.
Q. Do you offer extra body suit padding? ex. muscle padding, breast padding.
A. I offer simple basic body padding such as digitigrade leg padding and light chest padding. No detailed muscle shapes.
Q.Do you offer costumes of characters from movies or video games?
A. Not without consent from the copyright holder.
By paying the invoice, the client affirms that they have read, understood, and agreed to the above terms and conditions.
Please reference Commission Pricing sheet before buying.
Thank You for your business!
If you have any questions or comments please feel free to contact me anytime via
Email: aunumart@gmail.com
-Love and Thanks AunumArt Custom Creations
If you have any questions or comments please feel free to contact me anytime via
Email: aunumart@gmail.com
-Love and Thanks AunumArt Custom Creations
All works © Christiana Broughton 2016-2023.
Please do not reproduce without the expressed written consent of Christiana Broughton.
Please do not reproduce without the expressed written consent of Christiana Broughton.